Pre-Order
Customers can request to pre-order products through our pre-order request form on our website.
Confirming a Request:
Once we receive a pre-order request, we will contact the customer for confirmation.
The product will be ordered after the request is confirmed and payment is received.
Payment Options:
Customers can choose from the following payment methods:
Full Payment – Pay the estimated total cost upfront (item price + estimated shipping and delivery charges). Any adjustments (+/-) for shipping and delivery charges will be settled at the time of delivery.
Two-Part Payment Plan –
Initial Payment: A minimum of 33% of the estimated total cost.
Final Payment: 115% of the remaining balance, adjusted for any shipping or delivery charge changes.
33% of the estimated total cost is non-refundable.
Cancellation:
Customers can cancel pre-order requests at any time. However, a cancellation fee may apply.
Warranty:
Customers can request a warranty for pre-ordered products.
Warranty may or may not be offered, depending on the condition of the product. This will be decided at the time of delivery.
Once a warranty is offered, it will be activated upon payment of an additional 5% of the total cost.